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frequently asked questions.

don't see what you're looking for below? don't hesitate to contact me.

  • what is the return policy?
    refunds are on a case-by-case basis. please get in touch with me on the 'contact' page with your request and reason.
  • where is my order?
    we only provide digital files, therefore don't be surprised if you never get anything delivered at home! you can find the link for the pack you bought in the confirmation email and your account when you created one during checkout.
  • where are you located?
    I am based in the Montrèal area, Quebec, Canada.
  • i have a question, where can I talk to you?
    you can reach me at for any questions, inquiries, or comments. you can also use the form on the 'contact' page.
  • can I utilize these sounds for commercial use?
    yes! i'm currently offering the same pricing for personal or commercial use of my sounds, please consider mentioning me in the credits.
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